PRIVACY POLICY
Effective Date: July 27, 2026
St. Louis Refinishing Pros ("we," "our," or "Company") is committed to protecting the privacy of our website visitors and clients ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a service quote, or engage our residential refinishing services.
By using our website or submitting your information to us, you consent to the data practices described in this policy.
1. Information We Collect
To provide accurate refinishing quotes and high-quality service, we may collect personal information that you voluntarily provide to us via online forms, email, text messages, or phone calls. This information includes:
Identity Data: Your first and last name.
Contact Data: Your phone number, email address, and service/billing address.
Project Details: Information regarding the fixtures you wish to have refinished (e.g., cabinets, bathtubs, tile surfaces), including any photos you upload or submit to us.
2. How We Use Your Information
We use the information we collect strictly to manage our business operations and deliver your services safely. Specifically, we use your data to:
Prepare, calculate, and deliver accurate project quotes.
Schedule technicians and fulfill the residential refinishing scope of work.
Process invoices, payments, and manage contract accounts.
Provide customer support and honor standard or extended warranty claims.
Comply with legal obligations, such as Missouri tax requirements or safety regulations (including lead-based paint disclosures).
3. Data Protection & Our Non-Sharing Commitment
Your privacy is foundational to our brand reputation. We implement industry-standard administrative and technical security measures to protect your personal data from unauthorized access, alteration, or disclosure. [1]
No Sale or Sharing of Personal Data: St. Louis Refinishing Pros explicitly guarantees that we do not sell, rent, lease, trade, or share your personal data, phone numbers, or email addresses with third-party marketers or outside entities for commercial or promotional gain.
Restricted Access: Your information is only shared with authorized personnel (our technicians and managers) or trusted, secure third-party processing tools (such as secure payment gateways or scheduling software) necessary to execute your service agreement. These partners are legally bound to keep your data confidential.
4. Cookies and Web Analytics
To ensure our website remains functional, user-friendly, and transparent for search engines, we may utilize standard analytics tools (such as Google Analytics 4) and cookies.
Cookies: Small data files stored on your browser that help us understand website traffic patterns, page load speeds, and user interactions.
Opt-Out: You can choose to accept or decline cookies through your browser settings. Declining cookies will not prevent you from using our site or submitting quote requests.
5. Third-Party Links
Our website may feature links to external platforms, such as Facebook, Yelp, Trustpilot, or Google Business Profile, to showcase our reviews and social footprint. We do not control and are not responsible for the privacy practices or content of these external third-party sites. We encourage you to review the privacy policies of any external platform you visit.
6. Missouri and Federal Compliance
We operate in full compliance with the laws of the State of Missouri and relevant federal guidelines. Because our residential refinishing services are explicitly designed for and marketed to adults, we do not knowingly collect or solicit data from children under the age of 13.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any modifications will be posted directly to this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.